Author Topic: Error while Opening AX 2012 R2 Retail POS  (Read 61589 times)

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Error while Opening AX 2012 R2 Retail POS
« on: July 30, 2015, 04:54:30 PM »
When I setup device information on hardware profile and run the N-jobs, the following error appears on POS screen and it won’t let me open POS:

Connector TestConnector not found!

SystemCore: System.Exception: Processor not found.
at Microsoft.Dynamics.Retail.SDKManager.PaymentProcessorManager.GetPaymentProcessor(String name)
at Microsoft.Dynamics.Retail.Pos.EFT.PaymentSDKProcessor.GetEftPaymentProcessor(String connectorName)
at Microsoft.Dynamics.Retail.Pos.EFT.PaymentSDKProcessor.GetEftProcessorServices(String connectorName)
at Microsoft.Dynamics.Retail.Pos.EFT.EFT.Initialize()
at Microsoft.Dynamics.Retail.Pos.SystemCore.Services.Initialize()
at Microsoft.Dynamics.Retail.Pos.SystemCore.PosApplication.Initialize().


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Re: Error while Opening AX 2012 R2 Retail POS
« Reply #1 on: October 20, 2015, 04:13:34 PM »
This turned out to be a problem caused by a missing dll in the "C:\Program Files (x86)\Microsoft Dynamics AX\60\Retail POS\Connectors" folder.

After copying "Microsoft.Dynamics.Retail.TestConnector.dll" from "C:\Program Files (x86)\Microsoft Dynamics AX\60\Client\Bin\Connectors" to "C:\Program Files (x86)\Microsoft Dynamics AX\60\Retail POS\Connectors" the problem was solved.

Might be a good idea to check if the other dll files are also available in the POS connectors folder.